Home » Kerio User Forums » Kerio Control » Viber,Whatsapp Before Authentication Worked...Please Help
iman afshar

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Hi All
My Web Authentication is enable in Kerio 8.3.4, But Before Authentication Viber and WhatsApp Worked,Please Help me
Jonas Rodrigues (Kerio)

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The question here is:

Are your mobile devices authenticated within Kerio Control?

If you have enabled the option "Always require users to be authenticated when accessing webpages" then your devices need to be authenticated otherwise it won't work.

All the best,


Kerio Technical Support
Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com
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