Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Control » Kerio firewall losing connecting to active directory
  •  
livewiresupport

Messages: 1
Karma: 0
Send a private message to this user
To anyone who can assist,

we have a client who is using a Kerio Control box, every few days their box stops allowing users from authenticating via NTLM (domain credentials) and the only apparent fix is to reboot the Kerio firewall.

In the log it shows;

[04/Mar/2015 08:42:48] Authentication: WebInterface: Client: 10.2.0.182: Invalid password for NT/Kerberos user john

however there are no errors in the DNS logs on either domain controller (both DNS servers)

Kerio Control is connected to the domain and the status under directory services is reporting that it's a member of the domain with the domain servers listed to connect to.
  •  
Jonas Rodrigues (Kerio)

Messages: 262
Karma: 22
Send a private message to this user
Hello,

Within Kerio Control admin console go to logs -> Debug

Right click on the right window -> messages -> enable "User authentication -> ok

Watch debug log for clues.

All the best,

Jonas

Kerio Technical Support
Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com
Previous Topic: publish cloud
Next Topic: Configuring NAT with many public IP adresses
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Fri Aug 18 06:55:32 CEST 2017

Total time taken to generate the page: 0.00390 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.