Home » Kerio User Forums » Kerio Connect » Apple Mail runaway duplication (Apple mail problem)

Messages: 9
Karma: 1
Send a private message to this user

We have periodic issues with Apple Mail IMAP users. Sometimes (not all the time) if an Apple Mail users attempts to delete or move a lot of messages, say 1,000 or more, emails will start duplicating on the kerio server. If this email duplication goes unchecked it will first cripple the user & eventually cripple the Mail server. So I expect that Kerio support is going to say that this is an Apple Bug and outside of their control, but why then can we delete thousands of emails from Google or Exchange without similar problems ?

Pavel I apologize in advance if you've already replied to this elsewhere, I did try to search first, please try not to be too snarky with your response.

Thank You,

Messages: 557
Karma: 37
Send a private message to this user
It's possible that auto-expunge would be a good place to begin troubleshooting. Check out http://kb.kerio.com/753 and see if results improve.

Ken Snyder
Previous Topic: Admin on Software Appliance
Next Topic: Monitoring software
Goto Forum:

Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Fri Dec 14 09:04:10 CET 2018

Total time taken to generate the page: 0.80989 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.