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Home » Kerio User Forums » Kerio Connect » KOFF 8.4.2 and Windows 8.1 Password not saved

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again I have the error like in this post ( Mad

But this time it is a standard Windows 8.1 x64 client with all updates and Office 2010 32bit.

KOFF install works but the password is NOT saved if the client is joined to a domain. If I remove the client from the domain (workgroup) KOFF saves the password again.

Please help...I do not want to go back to exch.

P.S.: Windows 8 works, Windows 7 works...just for info.

[Updated on: Sat, 14 March 2015 09:43]

Mark Price (Kerio)

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Hi Mwolf

I think perhaps it would be better if you raised a support ticket for this, as we'd need logs and more detail and we can deal with this directly then.

I hope this helps.

Mark Price
Kerio technical support.

Log Support Incidents here:
Also, please use our KB:

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I already did that with our partner brainworks here in germany. But no response since December last year.

Should I do it directly ?
Vicky Tripp (Kerio)

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Hi Marco,

If you have a valid licence number and are within software maintenance then you are very welcome to contact us directly. Use this link below to raise a support ticket with us: ew_incident.php?language=en

All the best,

Vicky Tripp
Kerio Technical Support Engineer
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