i would like to ask for some advice.
We have a customer that would like to restore deleted E-Mails from two E-Mail accounts.
The E-Mails should be dated a year ago. The integrated backup solution covers only E-Mails one month to the past. But we have the Kerio E-Mail archive turned on.
My question is how can i make the E-Mails from the Kerio E-Mail archive avaiable for reading?
Are the E-Mails from the archive stored in a kind of a structure so one can say this E-Mails are only from this Account? And is there a posibillity (even with external tools) to say which E-Mails have been delted? Means, compare the existing E-Mails from one account with the E-Mails from the archive to determine which E-Mails are Missing in the Account?
thanks in advance
- Bud Durland
Kerio archiving is pretty simple. When enabled, it creates an archive folder, and copies all the message traffic into it, with a new folder for each interval (Week/Month) you choose. The messages remain there until otherwise disposed of. The messages are NOT in any way synchronized with the user mail store, so when if a user removes a message, it is still in the archive.
You can give users permission to see the message archive by making them archive administrators. In the web admin, open the user account, navigate to "rights" and you'll see it. Anyone given this right can see ALL archived messages, so use appropriate caution. Searching is done through the tools available to the client, which is why I recommend using the Kerio web client to manage the archive. Also, keep in mind that if a message is removed from the archive, it is permanently lost.
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