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johnbrown

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Hello,

Is it possible to enable PINs/codes for individual users when they want to make external calls? If so, how do i go about it?

Thanks,
John
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ksnyder

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Hi John,

This is a bit of an unusual request. Can you share a brief description of the use case and what you want as an end result? Is your end goal to prevent certain extensions from being able to make calls to specific countries/destinations or international calls in general? During certain hours? Etc?

Operator does have Call Permission Groups that can be applied to EXTENSIONS (not users) in order to restrict calls. These rules either allow or block certain key sequences from extensions that are members of the group.

For example: extensions in a lobby may be restricted to only allow internal, local, and emergency calls (no long distance or international calls). Or the lobby phone may be restricted to only dial a receptionist desk and emergency services and nothing else.

Thanks,
Ken


Ken Snyder
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johnbrown

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Hi Ken,

What we want is a means to restrict a user, not their extension. Scenario... User 1 goes to user 4's desk and finds out that he isn't there (but his phone/extension can call overseas, cellphone, local and internal). User 1 will be able to make calls as he wishes. But if each user was assigned a code, User 1 will need to know the code of someone (User 4 in our scenario) who has unlimited call access in order to make the calls mentioned above.

I had a look at the Call Permission Groups a few days ago but it doesn't work like we'd need it to.

Unless I'm missing something? Please advise.

Regards,
John
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steinham

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Hi!

There is no such feature in Kerio Operator. If you think that it's useful also for others, please use "Suggest idea" button from Dashboard...

i can imagine only one way how to bypass it now. For few users (let say 10-20) you can:
1) users to extensions are mapped 1:1 (user A has 100, user B has 101 etc.) so talking about users or extensions is still same
2) create one outgoing route and as prefix use some random 4-digits number - it is your "PIN" - for every user; you can use same channel (SIP provider, PRI/BRI port etc.) in all of them
3) create all Permission Group for every extension (user) which:
- allows calls to internal numbers e.g. allow prefixes 10 and 11 for numbers 100 - 119 (but also 1000 - 1199 etc)
- allows dialing of "PIN" from user's outbound route
- disables all other numbers

Yes, this solution is not 100% what you want, is possible for only few users (you need to maintain many outbound routes and many call permission groups without any typos and errors) and PINs must be "generated" carefully to be consistent wit your dialplan and with national dilaplan, but it can work...

______________________________
Martin Steinhauser
tester
Kerio Technologies
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johnbrown

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Hi Martin,

Thanks! Will look into it.

Regards,
John
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ESP Projects

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On Yealink phones you could use the "Hotdesking" DSS key which removes the username and password for the SIP account which would stop anyone being able to use any phone without knowing a username and password. Users would just have to remember to press the hot desking key each time they leave their desk and then log back in each time they come back.

You could then use the call restrictions as mentioned above
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