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Home » Kerio User Forums » Kerio Connect » please help! (Deleted a domain that was moving to a new service. Now can't email that domain)
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jonc650

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I deleted a domain from my server that was moving to an Exchange service. Now I cannot email that domain from a domain I still host on the server. I get the error Cannot connect to remote host.

I have ensured I can ping the correct IP, NSLookup on that server returns the correct information. Its as if remnants of the domain are still on the kerio server and and it trying to send to itself. How can I fix this???
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clan

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Have you tried telnet from the old server to port 25 on the new server? There might be a firewall in the way somewhere.
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UnifiedTechs-Brian

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That is really weird, one of our favorite things about Connect is the fact it does not check if a domain is hosted locally and instead uses the MX records no matter if it exists locally or not. This way we can move domains much easier by creating them days before the move, or leaving them on the server for weeks after in case something was missed.

I would look for causes outside of Connect such as static DNS entries on the network your connect server is hosted. From your Connect server ping the actual MX record hostname of the new server (not just the IP) and make sure it resolves correctly to the new IP.

[Updated on: Sun, 12 April 2015 14:12]


- Brian
Kerio Preferred Partner, Reseller & Hosting Provider
Unified Technology Solutions
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