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keriosd

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Hello,

How to delete suggested contact from Kerio connect or from Outlook ?
The contact of a user has been duplicated thousands of time. There are 800 000 contacts instead of 415 as normal. Each time I tried to access to the suggested contact, Outlook crash down. I tried to right clic on there to delete the suggested contact but it is not accessible. Any idea how to delete them ? The user is using Windows 7 - Outlook 2010

Is it possible to delete the suggested contact file from the server ? Kerio is installed on a server Mac OS X

Thanks,
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Vicky Tripp (Kerio)

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Hi KerioSD,

If you wish to delete the folder you can do the following:

1. Stop Kerio Connect
2. Navigate to your store directory... /mail/[domain]/[username]
3. Locate the user and delete the folder 'Suggested Contacts'
4. Also delete the .journal.db and specguid.fld
5. Start Kerio Connect

The folder will then be gone and Kerio will rebuild the 2 files on the fly.

All the best,
Vicky

Vicky Tripp
Kerio Technical Support Engineer
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keriosd

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I cannot remove or rename the folder "Contacts Suggérés" from the commande line.
I tried :
#rm Contacts suggérés
then it said :
rm: Contact is a directory
rm: suggérés : No such file or directory
I also tried : mv Contacts suggérés Contacts suggérés.old
it said : mv: rename Contacts suggérés Contacts suggérés.old. No such file or directory

What is the right command line to rename or to delete it ?
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Vicky Tripp (Kerio)

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Hi KerioSD,

If you wish to remove the folder via command line you will need to use the command:

rm -rf Contacts" "suggeres

I assume this is on a Mac system? If yes you must put speech marks around the space in the folder name.

All the best,
Vicky

Vicky Tripp
Kerio Technical Support Engineer
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keriosd

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Perfect ! Also, as now I am able to access to the Contact list, I am using ODIR to delete the duplicate contacts.

Thanks a lot,
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Vicky Tripp (Kerio)

Messages: 649

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Hi KerioSD,

That's great. Good to hear that its all working for you now Smile

All the best,
Vicky

Vicky Tripp
Kerio Technical Support Engineer
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