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Mooez

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Dear All,

I have kerio 7.1.0 patch 1 build 1906 on a server, I have taken full backup from the server, and restored the backup in other server with same version of kerio installed in it.
But The kerio service is not starting comes with specific error 1, I have checked the event log and it displays the error 7024.

Need urgent help
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Vicky Tripp (Kerio)

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Have you checked the Kerio logs? The server may be starting up enough to write something in there. Normally the logs will be in the store directory, store/logs. Have a look in there and maybe that will point you in the right direction.

All the best,
Vicky

Vicky Tripp
Kerio Technical Support Engineer
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Radek Sip (Kerio)

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What operating system is installed on original and on the new server?

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Mooez

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I had resolved the Problem, The problem was with Mailserver.cfg file, i have edited the files and pasted the same configuration which was in mailserver.bak file.


Thanks
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