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Home » Kerio User Forums » Kerio Connect » Is Sophos AV working - Debug Log snippet included (AV)
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blanco

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My Debug logs has a bunch of these. It's the last line that concerns me "Client: check result: (0) Plugin is not responding, error(3)"


[15/May/2015 11:45:32][4560797696] {avir} Checking file /usr/local/kerio/mailserver/store/tmp/55561498-00002003/avfi le.tmp for JPEG vulnerabilities
[15/May/2015 11:45:32][4560797696] {avir} Client: waiting for result...
[15/May/2015 11:45:32][4560797696] {avir} Next try for restarting is planned after 186 seconds.
[15/May/2015 11:45:32][4560797696] {avir} Request number 3495 was not checked by quarantine.
[15/May/2015 11:45:32][4560797696] {avir} Next try for restarting is planned after 186 seconds.
[15/May/2015 11:45:32][4560797696] {avir} Request number 3496 was not checked by quarantine.
[15/May/2015 11:45:32][4560797696] {avir} Client: check result: (0) Plugin is not responding, error(3)
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Jonas Rodrigues (Kerio)

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Hello Blanco,

What is your Kerio Connect version?

If you go to Configuration -> Antivirus - What is the status there?


All the best,

Jonas

Kerio Technical Support
Log Support Incidents here: http://www.kerio.com/support
Also, please use our KB: http://kb.kerio.com
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blanco

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Problem resolved nevermind
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