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kdraeger

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Kerio 7: Client Windows 7 KOC Offline Edition:

A User is Connected via Outlook and use "Another Mailbox" from another user.

Now the Problem: The User can not Change some thinks in the Mailbox: e.g. marks Mails as unread and so on.

Have anyone a solution for that?

Regards
Kai Dräger
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Vicky Tripp (Kerio)

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Hi Kai,

Does the user have reader or editor rights? As you need to make sure they have the appropriate rights to be able to change things in another users mailbox. Make sure they have 'Editor' rights and they should b good to go.

All the best,
Vicky

Vicky Tripp
Kerio Technical Support Engineer
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kdraeger

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Thanks for your Answer Vicky,

can you tell me how can i see, or set this Userrights?
I cannot find this point in the Administration.

Regards
Kai Dräger
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Vicky Tripp (Kerio)

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Hi Kai,

You would need to get the owner of the folder to check the rights in WebMail. The owner of the folder can go into webmail, right click on the folder, go to sharing and check what permissions they have given out.

All the best,
Vicky

Vicky Tripp
Kerio Technical Support Engineer
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kdraeger

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Hi Vicky,

thanks, that was the solution!

Greetings
Kai
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Vicky Tripp (Kerio)

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Hi Kai,

Excellent Smile

Vicky

Vicky Tripp
Kerio Technical Support Engineer
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