Home » Kerio User Forums » Kerio Connect » GAL and Apple Addressbook

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since I'm not sure this is a bug, i would like to try the Forum instead Smile

Recently i discovered that in our company there are different states of the global address list.
While there is everything fine in Outlook and Webmail, the Mac OS X users have old and deactivated users in their Address book.

After a little bit testing i got the following results:
10.7 got a few contacts that have been deactivated for about 2 months.
10.8 got the same contacts and a few additional ones that have been deactivated for over a six months.
10.9 has all the contacts and an old resource that I've deleted about 2 months ago.
and some of the 10.10 users have got contacts that I've deleted via web mail at the end of 2014.

I'm note sure how to handle the situation. if i go ahead and reinstall the Kerio Connect Account Assistant the contacts are synchronized and up to date. but i cant to that every time, on every mac, every time i deactivate, delete or add users.

After every Kerio Update Outlook automatically downloads the newest Connector Software. Is there any way to do the same on Mac OS? Is there any way to force update the Address book?

I hope you can help me with this problem Smile

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In OS X Address Book/Contacts click on one of the out-of-date addresses, then press and hold OPTION key.

In the left column off the app you will see highlighted address book accounts and folders in which the address card is located.

This may help.

Also... are there any settings in different account preferences to control how often the settings are updated?


[Updated on: Wed, 03 June 2015 15:43]

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