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Miceli Dairy

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I have several users that had sent messages going back to 2009 recently they had noticed that they now will only go back to 2011. This is the same in outlook and the webmail client, there are no limits set on the server for mailbox size there is also over 200GBs of free space.

The server is set to Archive and Backup also.
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Kedar

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check the automatic clean-out is not enabled for user or domain
http://kb.kerio.com/1179
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Miceli Dairy

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The user is set to inherit settings from the domain and the Domain is not set to do any cleanup. Good idea though. Any other suggestions?

[Updated on: Fri, 12 June 2015 14:27]

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