Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » 10.11 and Messages
  •  
Think Fixed

Messages: 463

Karma: 28
Send a private message to this user
philstone wrote on Tue, 21 July 2015 15:47
Tried using the auto-config (Integration tool) and manually - no difference either way..


What exactly is happening? I just updated to DP4, and I installed my Kerio Connect hosted Jabber account. I was able to sign in and message one of my coworkers. I too used manual settings. It has the correct server, and port. It seems to work normally.

Howie Isaacks
Systems Engineer | Apple Solutions Consultant
Think Fixed LLC, Dallas and Fort Worth

www.thinkfixed.com
  •  
philstone

Messages: 58
Karma: 0
Send a private message to this user
Attempts to login, then returns disconnected. This all happens within a matter of 2 seconds.

I've tried removing and re-adding the account manually and using the integration tool - no difference.

I'm dual booting between 10.10 and 10.11, both using the same details and the 10.10 works fine...
  •  
Pavel Dobry (Kerio)

Messages: 5245
Karma: 251
Send a private message to this user
Out of curiosity, do you test it with latest and greatest Kerio Connect 8.5.x?
It could be a SSL issue (eg. required TLS 1.2 support or something similar).
  •  
philstone

Messages: 58
Karma: 0
Send a private message to this user
Our server is on 8.5 - I haven't updated to 8.5.1 yet.. Is this likely to be the issue?

Thanks
  •  
Think Fixed

Messages: 463

Karma: 28
Send a private message to this user
Pavel Dobry (Kerio) wrote on Wed, 22 July 2015 04:02
Out of curiosity, do you test it with latest and greatest Kerio Connect 8.5.x?
It could be a SSL issue (eg. required TLS 1.2 support or something similar).


I'm testing this using Kerio Connect 8.5.1.

Howie Isaacks
Systems Engineer | Apple Solutions Consultant
Think Fixed LLC, Dallas and Fort Worth

www.thinkfixed.com
  •  
philstone

Messages: 58
Karma: 0
Send a private message to this user
I'll update to 8.5.1 and report back...

Hopefully that will be the fix.

Thanks
  •  
philstone

Messages: 58
Karma: 0
Send a private message to this user
Nope - no change...

One thing I have noticed is that on my 10.10 installation I do have TLS enabled, but there is no option for that on 10.11?

Cheers
  •  
Think Fixed

Messages: 463

Karma: 28
Send a private message to this user
Have you checked your Kerio Connect server logs when you're attempting this from El Capitan? Since I am able to sign in and send messages, we know that this is not an incompatibility between Kerio Connect 8.5.1 and El Capitan.

Howie Isaacks
Systems Engineer | Apple Solutions Consultant
Think Fixed LLC, Dallas and Fort Worth

www.thinkfixed.com
  •  
philstone

Messages: 58
Karma: 0
Send a private message to this user
[22/Jul/2015 11:56:19][4491804672] {im} [external] Registered new client socket: java.nio.channels.SocketChannel[connected local=/192.168.24.7:5222 remote=/192.168.24.69:50832] (ConnectionOpenThread.run)
[22/Jul/2015 11:56:19][4491804672] {im} [external] [[c2s]] Connection started: null, type: accept, Socket: nullSocket[addr=/192.168.24.69,port=50832,localport=5222] (ConnectionManager.serviceStarted)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Registering connection 192.168.24.69_50832 to service keriodb://service/63964f7f-c1f4-40da-b555-b2a3ca1cc82e from 192.168.24.69:50832 (ConnectionListener.connected)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Recv 192.168.24.69:50832 <?xml version="1.0" encoding="UTF-8" ?> <stream:stream to="MYDOMAIN.com" xmlns="jabber:client" xmlns:stream="http://etherx.jabber.org/streams" version="1.0"> (IOService.readData)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Stream opened: {xmlns:stream=http://etherx.jabber.org/streams, to=MYDOMAIN.com, xmlns=jabber:client, version=1.0} (ClientConnectionManager.xmppStreamOpened)
[22/Jul/2015 11:56:19][4491804672] {im} [external] No Session ID, generating a new one: 41037c79-a814-4ffe-858e-d0b413a082b4 (ClientConnectionManager.xmppStreamOpened)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Send 192.168.24.69:50832 <?xml version='1.0'?><stream:stream xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' from='MYDOMAIN.com' id='41037c79-a814-4ffe-858e-d0b413a082b4' version='1.0' xml:lang='en'> (IOService.writeData)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Sending a system command to SM: from=null, to=null, DATA=<iq type="set" from="c2s@192.168.24.7/192.168.24.7_5222_192.168.24.69_50832" id="c2s--c2s22" to="sess-man<_at_>192.168.24.7"><command node="STREAM_OPENED" xmlns="http://jabber.org/protocol/commands"><x type="submit" xmlns="jabber:x:data"><field var="session-id"><value>41037c79-a814-4ffe-858e-d0b413a082b4 </value></field><field var="hostname"><value>MYDOMAIN.com</value></field... (ClientConnectionManager.xmppStreamOpened)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Send 192.168.24.69:50832 <stream:features><ver xmlns="urn:xmpp:features:rosterver"/><starttls xmlns="urn:ietf:params:xml:ns:xmpp-tls"/><mechanisms xmlns="urn:ietf:params:xml:ns:xmpp-sasl"><mechanism>PLAIN </mechanism></mechanisms></stream:features> (IOService.writeData)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Recv 192.168.24.69:50832 <starttls xmlns="urn:ietf:params:xml:ns:xmpp-tls"/> (IOService.readData)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Starting TLS for connection: c2s@192.168.24.7/192.168.24.7_5222_192.168.24.69_50832, type: accept, Socket: c2s<_at_>192.168.24.7/192.168.24.7_5222_192.168.24.69_50832 Socket[addr=/192.168.24.69,port=50832,localport=5222] (ClientConnectionManager.processCommand)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Send 192.168.24.69:50832 <proceed xmlns="urn:ietf:params:xml:ns:xmpp-tls"/> (IOService.writeData)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Recv 192.168.24.69:50832 (IOService.readData)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Socket: TLS: c2s<_at_>192.168.24.7/192.168.24.7_5222_192.168.24.69_50832 Socket[addr=/192.168.24.69,port=50832,localport=5222], Force stop called... (IOService.forceStop)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Calling stop on: TLS: c2s<_at_>192.168.24.7/192.168.24.7_5222_192.168.24.69_50832 Socket[addr=/192.168.24.69,port=50832,localport=5222] (IOService.forceStop)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Calling stop on the listener: tigase.server.xmppclient.ClientConnectionManager<_at_>51c293f8 (IOService.forceStop)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Unregistering connection 192.168.24.69_50832 from keriodb://service/63964f7f-c1f4-40da-b555-b2a3ca1cc82eservic e 192.168.24.69 from 50832:{4} (ConnectionListener.disconnected)
[22/Jul/2015 11:56:19][4491804672] {im} [external] [[c2s]] Connection stopped: c2s@192.168.24.7/192.168.24.7_5222_192.168.24.69_50832, type: accept, Socket: TLS: c2s<_at_>192.168.24.7/192.168.24.7_5222_192.168.24.69_50832 Socket[unconnected] (ConnectionManager.serviceStopped)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Stream closed: c2s<_at_>192.168.24.7/192.168.24.7_5222_192.168.24.69_50832 (ClientConnectionManager.xmppStreamClosed)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Service stopped, sending packet: from=null, to=null, DATA=<iq type="set" from="c2s@192.168.24.7/192.168.24.7_5222_192.168.24.69_50832" id="12c13a2b-da55-4e12-8c02-f01306977d84" to="sess-man<_at_>192.168.24.7"><command node="STREAM_CLOSED" xmlns="http://jabber.org/protocol/commands"/></iq>, SIZE=226, XMLNS=null, PRIORITY=SYSTEM, PERMISSION=NONE, TYPE=set (ClientConnectionManager.xmppStreamClosed)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Socket: TLS: c2s<_at_>192.168.24.7/192.168.24.7_5222_192.168.24.69_50832 Socket[unconnected], Force stop called... (IOService.forceStop)
[22/Jul/2015 11:56:19][4491804672] {im} [external] Service listener is null: TLS: c2s<_at_>192.168.24.7/192.168.24.7_5222_192.168.24.69_50832 Socket[unconnected] (IOService.forceStop)


My IP is 24.69, the server is 24.7 and I've substituted our domain to MYDOMAIN...

Cheers
  •  
philstone

Messages: 58
Karma: 0
Send a private message to this user
These are the messages appearing in Console on my machine..

22/07/2015 12:03:41.789 imagent[308]: CFNetwork SSLHandshake failed (-9850)
22/07/2015 12:03:41.789 imagent[308]: [Warning] SocketStream: error Error Domain=NSOSStatusErrorDomain Code=-9850 "(null)" occurred on input stream
22/07/2015 12:03:41.789 imagent[308]: [Warning] XMPPConnection: Error: Error Domain=NSOSStatusErrorDomain Code=-9850 "(null)"
22/07/2015 12:03:41.789 imagent[308]: [Warning] XMPPConnection: Error: Error Domain=NSOSStatusErrorDomain Code=-9850 "(null)"
22/07/2015 12:03:42.650 mdworker[563]: Failed to fetch iCloud metadata with error: Error Domain=BRCloudDocsErrorDomain Code=1 "(null)"
22/07/2015 12:03:44.460 imagent[308]: CFNetwork SSLHandshake failed (-9850)
22/07/2015 12:03:44.460 imagent[308]: [Warning] SocketStream: error Error Domain=NSOSStatusErrorDomain Code=-9850 "(null)" occurred on input stream
22/07/2015 12:03:44.460 imagent[308]: [Warning] XMPPConnection: Error: Error Domain=NSOSStatusErrorDomain Code=-9850 "(null)"
22/07/2015 12:03:44.460 imagent[308]: [Warning] XMPPConnection: Error: Error Domain=NSOSStatusErrorDomain Code=-9850 "(null)"
  •  
Think Fixed

Messages: 463

Karma: 28
Send a private message to this user
Do you have other accounts in Messages? Check this out:

https://discussions.apple.com/thread/5576056?tstart=0

I searched for the SocketStream error from your Console, and found that article. It mentions an SSL issue with an AIM account. I'm running Messages in El Cap using only my Kerio Connect Jabber account. Nothing else.

Howie Isaacks
Systems Engineer | Apple Solutions Consultant
Think Fixed LLC, Dallas and Fort Worth

www.thinkfixed.com
  •  
philstone

Messages: 58
Karma: 0
Send a private message to this user
Still no joy.

I've tried removing all certificates from the Keychain, the only other thing to try is a new local account on my laptop. although I suspect that will be the same.
  •  
Think Fixed

Messages: 463

Karma: 28
Send a private message to this user
At this point, I don't think it's a Kerio Connect incompatibility issue. There's something unique about your situation. I tried this again using another Kerio Connect server. I was able to sign in successfully. Your Console log shows what appears to be an SSL issue. Maybe you could try it without using SSL?

Howie Isaacks
Systems Engineer | Apple Solutions Consultant
Think Fixed LLC, Dallas and Fort Worth

www.thinkfixed.com
  •  
philstone

Messages: 58
Karma: 0
Send a private message to this user
No difference with another account or SSL. I'm not convinced about the server setup, as another 10.10 computer with identical setup connects with no issues.
philstone

Messages: 58
Karma: 0
Send a private message to this user
Ok so 10.11 is definitely breaking it somewhere..

Clean 10.10 build - messages configured and working.
Upgrade to 10.11 and messages can no longer connect...

Previous Topic: Thunderbird/Lightning Cannot Dismiss Reminders
Next Topic: Attachment size in this forum
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sat Jul 22 10:52:40 CEST 2017

Total time taken to generate the page: 0.00613 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.