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BorisMinakov

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Dear Team,
We made a very rush testing. We have recorded 24 GB (thousand call and call recorded files)
After Kerio has died... I mean when you go to recorded files it was saying:

Server not responding

We done this long time ago, i think on 2.2.5 version ...
I am interested, if call recording logic is changed in 2.4 (But as i see not)
Kerio still saves all files in 1 folder:

var/spool/asterisk/monitor

This makes asterisk to die, if you have a thousand recorded files.
Other PBX have a sort method, so they save files in folders based on:
Month \ Day

This gives a good stability to a product

Can you please advise, if kerio operator is going to have a proper call recording function?
Because as we see companies based on call centre, record all calls over and over ...

And access to recorded data may be critical for business

Thanks

[Updated on: Thu, 02 July 2015 18:45]

  •  
M. Steinhauser (Kerio)

Messages: 198

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Hi,
you can try to configure Samepage or FTP remote storage where files are saved to folders per day and (on FTP) you can deploy own scripts to compress / delete old files. Local saving then you can turn off or at least limit count / size of stored messages...

If you have any further idea what to do with recordings in Kerio Operator, please use the "Suggest Idea..." button

Have a nice day...

Martin


______________________________
Martin Steinhauser
tester
Kerio Technologies
  •  
BorisMinakov

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Yes, but 3rd party solution is not acceptable for a good product ...

Its my concern. When you do a product, it must be ready for production.

So i wont call it a feature request, I would say its a bug with large recording database ...
  •  
ICT and Me

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Dear Boris,

I want to point out to you to have external storage for IP-PBX is normal.
If you look for example at Cisco UCS that is also working with external storage. A internal FTP server besides Kerio Operator is a very good solution. On the FTP server Kerio Operator makes maps with recordings on date. So that is what you looking for.

ICT and Me
Carlo Turk
The Netherlands
www.ictandme.nl
  •  
BorisMinakov

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Dear team
I uave ftp server. But as i see when from integration menu i add ftp, kerio stores a backup in tar format

Also some times there is an error: can not arhive Files

Please advice if i do wrong way?
Or there is other way to map a ftp remote storage

Because as i see it does a backup on ftp

Thanks
  •  
ICT and Me

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Hi Boris,

Backup is indeed in tgz file format. That is okay because Operator is Asterisk/Linux based. About can't archive files can be security or connection problem. We use Filezilla FTP server without problems. Backup TGZ and Voicerecording WAV files are send to FTP without any disruption.

Boris, other Question. Are you using Kerio Operator within the HSBC office?



ICT and Me
Carlo Turk
The Netherlands
www.ictandme.nl
  •  
BorisMinakov

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Unfortunately HSBC standard is Nortell.
I am testing Kerio solutions for my technical knowledge, as i like Gui of Operator.
Previous Topic: What to expect in Operator 2.4
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