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cedrickgodson

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Dear All,

We have an issue with our Server Kerio. We have ovh domain and we configured some accounts only on ovh and not on Kerio.

When others accounts configured on ovh and kerio try to send mails to these accounts, we have these messages on logs:

[18/Jul/2015 09:56:54] Recv: Queue-ID: 55aa22e6-000007d4, Service: SMTP, From: <christian@telenet-rdc.com>, To: <joseph@telenet-rdc.com>, Size: 22744, Sender-Host: 192.168.1.3, User: christian<_at_>telenet-rdc.com
[18/Jul/2015 09:57:01] Recv: Queue-ID: 55aa22ed-000007d5, Service: DSN, From: <postmaster@localhost>, To: <christian<_at_>telenet-rdc.com>, Size: 2227, Report: failed
[18/Jul/2015 09:57:01] Sent: Queue-ID: 55aa22e6-000007d4, Recipient: <joseph<_at_>telenet-rdc.com>, Result: failed, Status: 5.1.1 553 sorry, that domain isn't allowed to be relayed thru this MTA, smtpauth: no [mail437] (#5.7.1)


[18/Jul/2015 09:45:22] Recv: Queue-ID: 55aa2032-000007d3, Service: SMTP, From: <christian@telenet-rdc.com>, To: <joseph@telenet-rdc.com>, Size: 22778, Sender-Host: 192.168.1.3, User: christian<_at_>telenet-rdc.com
[18/Jul/2015 09:45:30] Sent: Queue-ID: 55aa2032-000007d3, Recipient: <cedric.k<_at_>telenet-rdc.com>, Result: delivered, Status: 2.0.0
[18/Jul/2015 09:45:30] Sent: Queue-ID: 55aa2032-000007d3, Recipient: <joseph<_at_>telenet-rdc.com>, Result: delayed, Status: 4.4.2 Connection lost


Can you help me please to solve this problem?

Cédric


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Ernesto (Kerio)

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Using the Kerio Connect web admin console, go to Configuration->Domains
Edit the domain telenet-rdc.com and select the tab "Forwarding"
Enable the option that says "If the recipient was not found in this domain, forward the message to another host" and enter the IP address, and TCP port if needed, of the mailserver that hosts those other mailboxes.
Click OK and the give it a try.

Sales Engineer | Kerio
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cedrickgodson

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Dear Ernesto,

Thank you for your response. I tried to apply your process but I received this message:

[21/Jul/2015 09:00:41] Recv: Queue-ID: 55ae0a39-000001c9, Service: SMTP, From: <christian@telenet-rdc.com>, To: <joseph@telenet-rdc.com>, Size: 22747, Sender-Host: 192.168.1.3, User: christian<_at_>telenet-rdc.com
[21/Jul/2015 09:05:42] Sent: Queue-ID: 55ae0a39-000001c9, Recipient: <joseph<_at_>telenet-rdc.com>, Result: delayed, Status: 4.4.2 No greeting from remote host.


I intend to read you soon!!!

Regards

Cédric KWIDI
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