Home » Kerio User Forums » Kerio Connect » "bug" in export

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Ok, this isn't really a bug, but it is now a problem.

When you export the users list from Connect, it does a fine job of exporting all the users, and calling it a CSV file.

The exported file name ends in .csv

Only problem is it's not a CSV file. CSV stands for Comma Separated Values.

In the exported file, the separator is a semi-colon.

Which really messes with excel 2016.

The file doesn't import correctly until you change the name to .txt, and only then can you tell it the separator is a semi-colon.

Otherwise, it imports the file expecting to find commas between the values.

So, in 8.5.2, can we either get a txt file exported, or change the delimiter to a comma?

It would reduce my headache in trying to figure out why Excel 2016 won't import the exported Connect user list.
Ernesto (Kerio)

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Hi Will,

The file format used to export users and other data is more CSV/DSV than just CSV. DSV stands for Decimal Separator Value. CSV/DSV format is more common in Europe than in the US.

There is no formal specification (RFC, etc) for csv file formats. Typically both characters are accepted "," and ";" by most applications. This maybe just a configuration issue with MS Excel. I'll test it and let you know.

Sales Engineer | Kerio
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