Home » Kerio User Forums » Kerio Connect » Access to mapi information

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justt before migrating to windows 10, kerio connect was correctly installed and worked properly. Now, i've this message (see attached file)

Resume translation : "MAPI can't download informations from C:/...KOFMSP.DLL. Make sure the service is properly installed"

Before having this issue, i've installed the latest kerio connect extension.
How can i figure out?
Thanks for help.


[Updated on: Fri, 21 August 2015 12:14]

Pavel Dostal (Kerio)

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Is the file "kofmsp32.dll" present in the path from the error message?
Does uninstall and install of Kerio Outlook Connector (offline edition) helps?

Pavel Dostal
Kerio Technologies
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