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bradleyland

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I'm not sure when, but after a recent upgrade, our Operator Box 3000 series started resolving its own hostname to 127.0.0.1. Some configuration detail:

Operator version: 2.4.1 build 4587

Kerio Operator Box is the only DHCP server on our network.

Hosts receive Operator Box IP address (10.1.1.50) as DNS server.

When querying our Operator Box FQDN, I receive 127.0.0.1:

IT-MBA:~ bradland$ dig +noauth keriooperator.eauctionservices.com

; <<>> DiG 9.8.3-P1 <<>> +noauth keriooperator.eauctionservices.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 63745
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

;; QUESTION SECTION:
;keriooperator.eauctionservices.com. IN	A

;; ANSWER SECTION:
keriooperator.eauctionservices.com. 86400 IN A	127.0.0.1

;; ADDITIONAL SECTION:
localhost.		86400	IN	A	127.0.0.1

;; Query time: 1853 msec
;; SERVER: 10.1.1.50#53(10.1.1.50)
;; WHEN: Tue Aug 25 18:08:29 2015
;; MSG SIZE  rcvd: 107


Operator is configured to use Manual DNS Server 10.1.1.1 (our primary router). When queried directly, the router returns the correct IP:

IT-MBA:~ bradland$ dig +noauth keriooperator.eauctionservices.com <_at_>10.1.1.1

; <<>> DiG 9.8.3-P1 <<>> +noauth keriooperator.eauctionservices.com <_at_>10.1.1.1
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 11938
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 13, ADDITIONAL: 0

;; QUESTION SECTION:
;keriooperator.eauctionservices.com. IN	A

;; ANSWER SECTION:
keriooperator.eauctionservices.com. 3600 IN A	40.129.6.214

;; Query time: 158 msec
;; SERVER: 10.1.1.1#53(10.1.1.1)
;; WHEN: Tue Aug 25 18:07:08 2015
;; MSG SIZE  rcvd: 292


Do I have something misconfigured?

[Updated on: Wed, 26 August 2015 15:10]

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Brian (GFI/Kerio)

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The DHCP clients should not receive the IP address of Kerio Operator as the DNS server. They should receive the IP address you configure in the network settings "Currently used DNS servers:". You can enable DHCP server logging in the debug log to troubleshoot.

Brian Carmichael
Instructional Content Architect
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