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getenetconsulting

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One of my customers encounters the following problem :

- A user creates a meeting with Outlook 2011 (14.3.9 at this time, I plan to upgrade them to 14.54.4 tonight) ;
- She adds other users (about 5 or 6) for a meeting ;
- Before sending the invite, she puts the meeting in private ;
- She sends the invitation.

Then, every user receives the meeting request, which is properly added in Outlook... Everyone but ONE user (which happens, of course, to be the CEO ^^). He gets the meeting e-mail, but there is no visual update in Outlook.

Also, same on his iPhone (running iOS 8.4.x) : the meeting request does not appear in Calendar, though the e-mail is in the Inbox.

Any idea why this could affect one user, but not the others ?

Thanks for any suggestion !
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Jakub Schwarzmeier, Kerio

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Not sure about the exact cause, however, you can try to enable Message Delivery/Queue Processing server debug log and reproduce the issue. From the log, it can be deduced what happens.
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b-tom

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Sounds like an issue with the CEO's client workstation. Make sure all users running the latest Mac/Windows Outlook or Apple Calendar version.

Repeat the process


More stuff to check:
- Create a new meeting without setting it to private.
- Does she use her main "Calendar"?
- If possible. Login to the CEO's Webmail Client and accept a test meeting.
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