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Home » Kerio User Forums » Kerio Connect » EwsOperation.cpp: EWS request SyncFolderHierarchy (Lots of errors in the server log)
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hlima

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Hi.

I was looking at our server log today and I found that we´ve had this error for 2-3 months now:

EwsOperation.cpp: EWS request SyncFolderHierarchy: error occurred; code 179, description: Invalid syncstate - the syncstate is bigger than current syncstate

This happens to users from different companies and some have os x and others windows.
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Pavel Špalek (Kerio)

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This error typically happens if the journal is deleted (so the journal watermark starts counting from zero, but client sends some higher/old watermark). In such case the client should resync the folder hierarchy. In other words, the log message should be harmless.

Pavel Špalek
developer - Kerio Connect
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