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Home » Kerio User Forums » Kerio Connect » DC upgrade - Error "Failed to get user's personal contact" (DC upgrade - Error "Failed to get user's personal contact")
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mrossi

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We just updated our domain controllers to W2012 R2 standard and shut down the old. We loaded the same version of Kerio 8.4.0 directory as the Kerio server. I can make a user in AD, user shows up on Kerio but I get the error "Failed to get user's personal contact" when I access in Kerio Admin console. The user info is not pushed out to the Kerio server.
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mrossi

Messages: 45
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Kerio support helped me.....I had old 2003 domain servers upgraded to 2012, when they got upgraded the service account needed to have "Schema Admins" added the user account.
Thanks!
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