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wrscpa

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I am new to Kerio Connect.

I am using Kerio Connect on a Windows 2012 R2 Essentials server. I had to change ports for HTTPS because IIS and Essentials use these ports. I changed HTTPS to 444 and setup my active-sync clients with the server:444 address for the server name. Everything works fine using the phones over the air. My problem is that when they connect to any Wi-Fi network they can receive mail but cannot send.

Should I be using something besides 444? What are other better alternatives?

Thanks,

Ken,
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Vicky

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Hi Ken,

If you check the Kerio Connect services https should have a second port number pre-configured '8443'. You can try using that. However it is odd that this configuration works fine outside the network but not internally. So the problem may not be with the port number but possibly something else internally such as routing or switches, maybe.

You could try enabling 'ActiveSync Synchronization' in the debug log to try and see what messages come through when the phones try to connect internally. Feel free to open up a support ticket ( https://support.kerio.com/kerio_api/incident_wizard/submit_n ew_incident.php?language=en) with us about this as we could help you trouble shoot this further from the Connect software.

All the best,
Vicky
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