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hromji

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Hi,

we're using latest Kerio Connect in our company and recently some computers shows message when first opening of Outlook 2013 after start, that says: "Program cannot be run, because UpdaterCore.dll is missing". When I close Outlook and open it again, message won't appear (only on first Outlook start after boot).

I've reinstalled Kerio Outlook Connector, but it didn't helped.

Do you have any idea how to fix it?

Thank you

[Updated on: Tue, 10 November 2015 00:27]

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Pavel Dostal (Kerio)

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I've never heard about such behavior. Maybe try to uninstall KOFF, check if kofmsp32.dll nor kofxp32.dll is not present somewhere on the disk and install KOFF again.

Pavel Dostal
Kerio Technologies
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hromji

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Thanks, that solved the issue.
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Fieldsy

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I have the same problem at a client. Have uninstalled KOFF and reinstalled. Then uninstalled Office and reinstalled. Still getting the same error. Any ideas?
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hromji

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I've also cleaned Kerio folder in ProgramData (maybe some registry cleaning with some tool lilke CCleaner - don't remember, sorry).
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Pavel Dostal (Kerio)

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What Outlook version do you use?

Pavel Dostal
Kerio Technologies
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hromji

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Sorry for late answer - I've discovered that you've replied only because problem pops again so I need to find this thread with solution Smile We use Outlook 2013.
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