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perbauer

Messages: 55
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Built-in Sophos Antivirus not updating. Last was 13 hours ago. Is it just here?
  •  
dahuafschmied

Messages: 36
Karma: 5
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same here on all servers!!

debug log:
[11/Nov/2015 07:45:49][20475] {avir} progress event: S
[11/Nov/2015 07:45:49][20475] {avir} forkServer() going to create server process
[11/Nov/2015 07:45:49][20475] {avir} (PID: 20476) forkServer() server process created, waiting for connection with server
[11/Nov/2015 07:45:49][20475] {avir} (PID: 20476) forkServer() server is running, creating send and recv. thread
[11/Nov/2015 07:45:49][20478] {avir} (PID: 20476) sendThread() is started
[11/Nov/2015 07:45:49][20477] {avir} (PID: 20476) recvThread() is started
[11/Nov/2015 07:45:49][20475] {avir} Maximum of scanning threads is set to 8
[11/Nov/2015 07:45:49][20477] {avir} (PID: 20476) Sophos_plugin: Initializing Sophos plugin...
[11/Nov/2015 07:45:49][20477] {avir} (PID: 20476) Sophos_plugin: Maximum thousands loops around central pattern-matching loop: 500
[11/Nov/2015 07:45:49][20477] {avir} (PID: 20476) Sophos_plugin: Maximum count of files in parent archive: 10000
[11/Nov/2015 07:45:49][20477] {avir} (PID: 20476) Sophos_plugin: Maximum length of decompressed data from the current compressed stream: 256 MB
[11/Nov/2015 07:45:49][20477] {avir} (PID: 20476) Sophos_plugin: Ignore encrypted files: 1
[11/Nov/2015 07:45:49][20477] {avir} (PID: 20476) Sophos_plugin: The plugin is prepared for updating phase
[11/Nov/2015 07:45:49][20477] {avir} progress event: S
[11/Nov/2015 07:45:49][20477] {avir} (PID: 20476) Sophos_plugin: Checking for Sophos antivirus update on sophos-update.kerio.com...
[11/Nov/2015 07:45:49][20477] {avir} (PID: 20476) Sophos_plugin: Trying to get actual scanning instance...
[11/Nov/2015 07:45:49][20477] {avir} (PID: 20476) Sophos_plugin: Found scanning Sophos engine in /opt/kerio/mailserver/sophos/2015-11-10-15-12-36/
[11/Nov/2015 07:45:49][20477] {avir} (PID: 20476) Sophos_plugin: Downloading mirror structure...
[11/Nov/2015 07:45:49][20477] {avir} (PID: 20476) Sophos_plugin: Downloading /opt/kerio/mailserver/sophos/update.php.new ...
[11/Nov/2015 07:45:49][20477] {avir} progress event: U 1
[11/Nov/2015 07:45:49][20477] {avir} progress event: U 0
[11/Nov/2015 07:45:49][20477] {avir} Last message repeated 3 times
[11/Nov/2015 07:45:49][20477] {avir} progress event: U 100
[11/Nov/2015 07:45:49][20477] {avir} Last message repeated 3 times
[11/Nov/2015 07:45:49][20477] {avir} (PID: 20476) ERR: Unable to connect to DB: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (111)
[11/Nov/2015 07:45:49][20475] {avir} progress event: M Antivirus update failed: Unable to connect to DB: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (111)
[11/Nov/2015 07:45:49][20475] {avir} progress event: F
  •  
Dukeman

Messages: 57
Karma: 6
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You're not alone, the problem also exists here. Last update 13 hours ago.
  •  
Vanek

Messages: 4
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The same error here in Kerio Connect.
  •  
Pavel Dobry (Kerio)

Messages: 5245
Karma: 251
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Thank you for reporting this. Our download servers were overloaded and might refuse some update requests. Everything should be fine now.
  •  
perbauer

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Looks now like it it solved. I'm getting updates on the two I've tested so far.
  •  
Networkerr

Messages: 5
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I have 9.0.1 but can not update too.
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