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Home » Kerio User Forums » Kerio Operator » Kerio operator app and android 6 (my android app stops working after upgrade my nexus phone to android 6)
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reliesje

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Hai,

after updating my Phone to android 6 my opperator app stops working
anyone an idee ?

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steinham

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Hi!
What exactly does not work, what happens? AFAIK we do not test softphone on Android 6 yet, so I do not know about any issues (does not mean that there are no one)...

Thank You!

Martin

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Martin Steinhauser
tester
Kerio Technologies
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reliesje

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what happend is the following

i used a nexus 6 with android 6.0

when i opened my app for operator it give a error message opperator stop

i deinstall the app and i reinstalled it but the same erro ocurce

sorry for my english still practice
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steinham

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O.K. - Thank you! I'll find some Android 6 device here and test it. Thank you for report!

Martin

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Martin Steinhauser
tester
Kerio Technologies
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steinham

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Hi again!

Unfortunatelly it seems that you are right. App stops for me too on Android 6 and seems that there is no suitable workarround to run it properly... :-/

Entered new issue report for developmnet to solve your problem.

Thank you for testing and reporting once more again!

Martin

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Martin Steinhauser
tester
Kerio Technologies
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Vladimir Toncar (Kerio)

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We are now working on the issue with the supplier or the softphone application. Looks like it will take 2-3 weeks before we have a new version.

Vladimir
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DanieleT.

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Hello,

Do you have any good news about a new release of Sofphone APP compatible with Android 6

Thanks
Daniele
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Vladimir Toncar (Kerio)

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Hi,

We are working on that. The provider of the softphone app (Counterpath) has recently changed their legal requirements. The new version of the application has to display a relatively complex EULA. We are now reviewing the text with our lawyers but it is hard to estimate whether it's going to be a short or long process. As long as we are done with the legalese, it's back to the usual build/test/release cycle which should be quite fast.

Vladimir
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Agador

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Ok.. it has been a month since the last update on this open issue. When is the new release going to be made available?

Jim
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Vladimir Toncar (Kerio)

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We are about to publish version 3.6.2 of the softphone (based on Bria 3.6.2) towards the end of this week or early next week. If you are interested, I can invite you to a beta.
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Agador

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I am interested. I personally have an iPhone 6 and we also have a couple of Samsung Note5 and S6 available to test with.

Jim
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reliesje

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im intresst to Embarassed

[Updated on: Mon, 18 April 2016 13:04]

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