Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Outlook 2016 (Outlook 2016/Win10 machines)
  •  
sphilips

Messages: 3
Karma: 0
Send a private message to this user
We have a windows 10 machine with Outlook 2016. Updated the connector with 9.0.1 and email is not sending. Sits in the outbox. Is Outlook 2016 supported?
  •  
ksnyder

Messages: 557
Karma: 36
Send a private message to this user
Support for Outlook 2016 was added in 8.5.3 back in October. Is this happening for one user, or multiple/everyone? If it's one user, often times they've switched to an "offline" mode inadvertently.

Ken Snyder
  •  
sphilips

Messages: 3
Karma: 0
Send a private message to this user
Outlook is not offline. The Gmail(IMAP/SMTP) and Live (exchange active sync) accounts are working. We only have one user so far with this configuration.

  •  
hberm001

Messages: 30
Karma: 0
Send a private message to this user
Have seen this happen a few times, usually when upgrading the version of office while the connector is already installed.

The fix that has worked most reliably is to simply uninstall (not repair install) the kerio connector and then reinstall it right back on. I imagine it has something to do with how the connector is registered/integrated with outlook.
  •  
sphilips

Messages: 3
Karma: 0
Send a private message to this user
Deleting and re-installing the Kerio Connector solved the problem.

Thanks very much for the help.
Previous Topic: Removing Resource appointments
Next Topic: Kerio CPU and memory out of control
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sat Nov 18 18:53:21 CET 2017

Total time taken to generate the page: 0.00484 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.