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Home » Kerio User Forums » Kerio Connect » MailBox migration (Content migretion of Kerio Connect mailbox)
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alex12345

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Hello to everyone.
Does anyone know how to resolve the next error?
When I copy whole content of folder for mailbox from old Kerio Connect Server to new Kerio Connect server I enter through Web Interface. System cannot open mailbox. Further I reindex this mailbox and after that I am able to open this mailbox through Web Interface. Everything looks good BUT everytime when I open mailbox warning message appears with description like "SERVER ERROR: Root folder '' cannot be listed". I close this warning and it does not affect to further work. What should I do to stop this error message which appears every time for migrated users. Thanks.
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My IT Indy

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You need to migrate with something like imapsync or migrationwhiz. Both use IMAP to move email and work very well.

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My IT Indy
Kerio Certified Reseller and Hosted Provider
http://www.myitindy.com
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alex12345

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Hello,
As I understood this tools are not free software.
Could you please tell, is there any way without cost investments?
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Bud Durland

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If the Host machine is running Linux, you may need to reset the owner of the store directory. or you could use KMS recover to restore a single user's mailbox.

[Updated on: Wed, 13 January 2016 23:47]

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alex12345

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Thank you, Bud.
All machines are Windows. Also problem exists with transfering Kerio Connect Server from one AD Forest to another. Now I found only Kerio IMAP Migration Tool which I realise is not compatible for this purpose. Maybe anyone can hint how to make it. I would be very thankful.
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Bud Durland

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Why are you not using KMSRecover?
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alex12345

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Thank you very much, Bud! I`ll try to use your decision.
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