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b0ra720

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Hi

I have the following error message shown when i try and connect through the Kerio VPN Client. I have looked through the debug file and it seems to be erroring out on the following.

[04/Jan/2016 14:45:16] {vpnClient} VPNClient[0001] - connection added in driver.
[04/Jan/2016 14:45:16] {vpnCipher} BLF[0/0]: generating config message
[04/Jan/2016 14:45:16] {vpnCipher} BLF[0/0]: generating config message
[04/Jan/2016 14:45:16] {vpnClient} VPNClient[0001]: primary cipher added in driver
[04/Jan/2016 14:45:16] {vpnClient} VPNClient[0001] - driver started sending secret to 5*.***.***.**4:4090.
[04/Jan/2016 14:45:16] {vpnClient} VPNClient[0001] - waiting for SECRET_RECEIVED from 5*.***.***.**4:4090.
[04/Jan/2016 14:45:26] {vpnClient} VPNClient[0001] - flushing ARP cache for adapter 0x2F, IP 10.***.**.*
[04/Jan/2016 14:45:27] {vpnClient} VPNClient[0001] - connection closed by remote peer
[04/Jan/2016 14:45:27] {vpnClient} VPNClient[0001] - SECRET_RECEIVED has not been received

I have run the Kerio VPN client on another PC and used the same login details and this is a successful connection - and at this same stage I get:

[04/Jan/2016 11:36:35] {vpnClient} VPNClient[0001] - driver started sending secret to 5*.***.***.**4:4090.
[04/Jan/2016 11:36:35] {vpnClient} VPNClient[0001] - waiting for SECRET_RECEIVED from 5*.***.***.**4:4090.
[04/Jan/2016 11:36:35] {vpnClient} VPNClient[0001] - SECRET_RECEIVED received

I would appreciate any help or comments on this as i have been trying to get this to work for a couple of days now. PC where it errors is Win10, PC that doesnt error is XP.

Many thanks

H
  •  
Petr Dobry (Kerio)

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What Kerio Control version you have ? Is the client the same version as the server ?

[Updated on: Mon, 04 January 2016 19:06]


Petr Dobry
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b0ra720

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Hi, thanks for replying. It wouldn't let me download the exact same version from legacy downloads as it said that the resource was unavailable - I downloaded the next version back, and it was able to connect with this version on XP?
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Petr Dobry (Kerio)

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It still does not answer what version of Kerio Control you have.


Petr Dobry
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b0ra720

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Kerio Control 7.4.1
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Petr Dobry (Kerio)

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That's the problem. Support for Windows 10 was added in 8.6.2.

Petr Dobry
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b0ra720

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Many thanks - I guess ill have to speak with the administrator of the server as i imagine that 8.6.2 wont work with the server that is on version 7.4.1? Thanks for your reply.
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Petr Dobry (Kerio)

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Probably won't. As a general rule, Kerio VPN Client should be the same version as server.

Petr Dobry
Product Development Manager | Kerio

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Looking for help ? - http://kb.kerio.com
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