Home » Kerio User Forums » Kerio Connect » Kerio Connect Outlook Connector problems with Microsoft Outlook 2016 (64-bit)

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I've been having problems over the past two days with Outlook 2016 (64-bit) running on a Windows 10 Pro (64-bit) machine via Kerio Outlook Connector 9.01. Whereas everything was working just fine, yesterday I started receiving the following error message:

KoffRtfWrapper.exe Ordinal Not Found
"The Ordinal 1525 could not be located in the dynamic link library C:\Program Files\Common Files\Microsoft Shared\Office16\mso30win32client.dll.

I have corresponded with Kerio Tech Support but have not found a solution yet. In the meantime, I've deleted old mail profiles, created new ones, deleted Kerio Outlook Connector and reinstalled it, uninstalled Microsoft Office and then reinstalled it but all to no avail.

Any help or suggestions are eagerly welcomed! Before yesterday, I didn't have any problems with my setup and now all of a sudden I'm running into this problem. Nothing has changed with my system configuration.

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[Updated on: Thu, 07 January 2016 19:50]

Pavel Dostal (Kerio)

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Kerio Outlook Connector doesn't use "mso30win32client.dll" directly. It is called from other Office libraries. Ordinal 1525 is really incorrect for recent version of mso30win32client.dll, so it looks like you have somehow mixed libraries from more Office versions.

Check your computer for all "mso30win32client.dll" and all "olmapi32.dll". Check if all dll have got a same version (versions of mso30win32client.dll will probably differ from versions of olmapi32.dll, however all mso30win32client.dll should be of same version and all olmapi32.dll should be of same version).

Pavel Dostal
Kerio Technologies
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