Home » Kerio User Forums » Kerio Connect » Android and PC setup help for email problem (emails marked as read on PC)

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I have had Kerio Connect set up for sometime on our office PC's.
One user has their Android phone set up as IMAP and when he read or deleted emails on his phone, it was not marked as read on his computer which is the way he wants it. He needs it this way as he wants a reminder when he gets back to the office to take care of the information in the email. It's been working this way for at least a year.

There was an upgrade to his phone awhile ago, and he was having problems getting his emails. Now for some reason, when he reads or deletes an email on his phone, they are deleted or marked read on his PC. I understand that some people want emails this way, but in his situation, he doesn't want them to be marked as read or deleted.

We are using Kerio Connector

Can you tell me what he can change on his settings to get this to work?



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This is the way IMAP should behave, not aware of any way to force it to be broken.

You could try using POP3 for email on the phone, then set it not to delete mail from the server when downloaded or deleted. I know some software clients can be set up this way, but not sure about android.

- Brian
Kerio Preferred Partner, Reseller & Hosting Provider
Unified Technology Solutions

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As per your reply from a while ago, we have a new user and want to set up his new phone Android phone as Pop to get his emails from the Kerio account we set up.
What are all the proper settings to enter? Ports, and incoming mail and outgoing mail settings.
I've tried a few different settings but with no luck.

Carsten Maas (Kerio)

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Please have look at this KB article:

If you still encounter problems, do not hesitate to contact our technical support:

[Updated on: Tue, 17 May 2016 07:45]

Carsten Maas
Senior Technical Marketing Engineer
Kerio Technologies

Kerio Deutschland youtube Channel
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