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matthealey

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Hi All,


I'm trying to stop our Polycom 550 (4.0.9) phones from registering a missed call when they are part of a Call Queue.

I believe RFC 3326 specifically addresses this with the "Call Completed Elsewhere" header;

http://www.ietf.org/rfc/rfc3326.txt

Does Operator support this? If so, how do I get it to work...

- Matt
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M. Steinhauser (Kerio)

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Hi,
Unfortunately Operator does not support this.

Only think which can little help you is cal queue prefix (see call queue settings).
If younset e.g "#" as CQ prefix and then e.g. 987654 will call, you'll see "#987654" on phone. You can instruct users to not answer missed calls beginning with #...

Have no better tip for you now. Also you can report this using "Suggest idea" button and collect points for this feature / behavior.

Thank you for using Operator and have a nice day!

Martin

[Updated on: Fri, 22 January 2016 07:40]


______________________________
Martin Steinhauser
tester
Kerio Technologies
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lessore

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Hello,

are there any plans to get this work in coming releases ? Maybe it is possible with an upgrade of the integrated asterisk version in kerio operator?

Thank you

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matthealey

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I know it works in Asterisks because PBXware supports it perfectly.
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Vladimir Toncar (Kerio)

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Hi, this is planned for Operator 2.5.
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matthealey

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Oh yay!

Customers will be happy. No more 6000 missed calls.
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