Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Control » DNS Problem
  •  
dominic

Messages: 12
Karma: 0
Send a private message to this user
Hello.
I have kerio box 3130 (v8.6.2) and experience DNS problem which repeats every morning.
Log has line: "(101) Failed to send DNS query to server 8.8.8.8"

DNS server 8.8.8.8 is configured at a primary network adapter.
8.8.8.8 get ping from the kerio.

Once the problem happens, only reboot of kerio control box helps to solve it.

Kerio support adviced to change google dns to ISP dns. I did it but the problem persists but now it can't send DNS query to isp dns server. Changed it back to 8.8.8.8.

Does anybody had this issue and knows how to solve it out?
It is very uncomfortable to reboot device every time it states dns problem.

Thank you.

[Updated on: Mon, 01 February 2016 10:21]

  •  
Brian Carmichael (Kerio)

Messages: 582
Karma: 57
Send a private message to this user
Do you have a support ticket ID? I would like to review your configuration.

Brian Carmichael
Senior Technical Marketing Engineer | Kerio
Stay Connected Anytime, Anywhere. Discover Kerio Cloud!
Previous Topic: VPN Client Traffic
Next Topic: Mutliple WAN links & multiple VLAN's
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sat Jan 21 01:19:25 CET 2017

Total time taken to generate the page: 0.00760 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.