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hlozada

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./fa/4227/0/Hello

I have new customer for Kerio Control (25 user), when go to register a trial the system said have a problem with the registration server, please back later. I try register from next thursday from today but no luck. I have two diferent liscence number for registration

In a same liscence onlly change de email where receive the number

Any help

Thank

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[Updated on: Mon, 22 February 2016 21:51] by Moderator

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Brian (GFI/Kerio)

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It seems that it's not able to access the registration server. Choose the option to activate in unregistered mode. After you log into the administration you can troubleshoot the connectivity issue. Once you can confirm proper connectivity, then register your license.
Information about license registration is available here http://kb.kerio.com/1300

Brian Carmichael
Instructional Content Architect
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Petr Dobry (Kerio)

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Please do not post license numbers in this forum and do not create duplicate topics.

Petr Dobry
Product Development Manager | Kerio
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hlozada

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Thank
Try unregistered mode, I can surf Internet all website without problem, try register from dashboard and give back the same error.

Any idea

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Brian (GFI/Kerio)

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It seems you're not able to reach our registration servers. You can register the license offline. Instructions are available in the KB article I referenced previously.

Brian Carmichael
Instructional Content Architect
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