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Home » Kerio User Forums » Kerio Connect » PROXY ERROR (502: Proxy Error)
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DHS

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We are having this constant error of 502: Proxy Error. And we can't find out why!
We have several domains and accounts, it seems some are more affected than others.
It can take just a few seconds to the message popup or several minutes.
Anyone is experimenting the same problem?

[img]./fa/4246/0/[/img]

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Pavel Dobry (Kerio)

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Make sure that the reverse proxy server used in front of Kerio Connect supports 10-minute timeout for HTTP connections.

Knowledge Base: http://kb.kerio.com/.
Technical support: http://www.kerio.com/support
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anarvey

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I just installed the new OS X Combo 10.11.4 and Server.app 5.1 and the error is now different:

Product name: Kerio Connect
Version: 9.0.2.749
Module: Kerio Connect Client
UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/601.4.4 (KHTML, like Gecko) Version/9.0.3 Safari/601.4.4
Platform: MacIntel
ServerOs: Mac OS X (10.11.4), x86_64
Language: default
Resolution: 1680x1050
Zoom: unknown
DetectedBrowser: Safari 9
ErrorMessage: Unexpected Content-Type:text/html 404 Error 404 Not Found404 Not FoundThe requested url /error/HTTP_BAD_GATEWAY.html.var was not found on this server.

file not found

Url: /webmail/webmail2.js?v=06a54c1fe28644789b6c7d8c028e691e
Line: 10189
ActiveDialogId: unknown
NavigationItemId: mail
WindowSize: 1280x909
RunTime: 301
DeveloperToolActive: Yes
BrowserSpeed: unknown
PreviousWidgetId: mail
CallStack: _checkContentType<_at_>webmail2.js:10189:19
_requestCallback<_at_>webmail2.js:10022:36
callback<_at_>ext-filtered.js:1518:14
onComplete<_at_>ext-filtered.js:5264:14
onStateChange<_at_>webmail2.js:11677:21
/webmail/webmail2.js:71:25
Custom data:{"reportsCount":1,"isMultiServer":false,"activePanel ":"kerio.wm.view.reminder.Popup"}

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