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Home » Kerio User Forums » Kerio Connect » Error 28110 by outlook 2016 (64 bit) and windows 10 (kerio connector for outlook is given a error)
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WilSee

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I working with windows 10 (64 bit) and have installed MS office 2016 (64bit, Pro version).

I have download and installed "kerio-connect-koff-9.0.2-749-win64.msi" connector.

In outlook made a new account with "Kerio Connect" (KOC Offline Edition)

By first start from outlook 2016 is comes a message form Kerio is updating the connector and started the update session.

During the update comes a error message window with text: Error 281110. (this installation do not support the 32-bits version from Microsoft Outlook (16.0.6001.1068)

The update session stopped and outlook wil not started.
I must first deleted the "kerio connector mail account" in outlook -> than outlook wil started.

I not understand this error problem. All programs are 64-bits.
How can i resolve this problem ?

I wil used the email, calendar, Task and contacts functionality


Ws
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ksnyder

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Why not use Exchange ActiveSync account instead of KOFF?

Ken Snyder
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Pavel Dobry (Kerio)

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WilSee wrote on Sat, 19 March 2016 11:22

By first start from outlook 2016 is comes a message form Kerio is updating the connector and started the update session.


That actually means you´ve installed wrong version of Kerio Outlook Connector. Please install the same version as is on Kerio Connect server (preferably from the Integration web page - http://kb.kerio.com/1464).

[Updated on: Sat, 19 March 2016 14:29]

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WilSee

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I have first used the install version from the webmail account (Integration with Windows). Then start download version "kerio-connect-koff-8.0.1-1028-win.exe"
But this version is given the same problem.

Ws
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WilSee

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I like to use a Exchange ActiveSync account, but this is given a error.
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What is the problem ?


Ws
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Pavel Dobry (Kerio)

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Your server needs to be updated to Kerio Connect 8.5.2 and higher in order to support Outlook 2016 (both Kerio Outlook Connector or Exchange Activesync). Otherwise only IMAP or POP3 is supported in Outlook 2016.
Your server seems to run version 8.0.1 which has no support for Outlook 2016.
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