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Michael Ruffin

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I recently had to do a search on my sent items for a specific term that I knew would be in the message body of the email I was looking for.

I did a search in Outlook, only to be told that there were no results.

I logged into Kerio webmail, and did the same search on my sent items, and it came up with the result I was after.

Is there any reason why Outlook wouldn't find anything and the webmail search would?
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b-tom

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Mac Outlook or Windows Outlook?
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Michael Ruffin

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Sorry, Windows Outlook
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perennialdesign

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Have you tried rebuilding the database from KOFF?
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Michael Ruffin

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Quote:
Have you tried rebuilding the database from KOFF?


You mean emptying the cache and re-downloading it from the server? This has happened on two different PC's (same mailbox), so not sure about the possibility of the two of them having a corrupt cache.
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perennialdesign

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Until you empty the cache on at least one you'll never know.
Maybe a search filter is on?
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