Home » Kerio User Forums » Kerio Operator » Preserving Extension Numbers for Specific Providers

Messages: 3
Karma: 0
Send a private message to this user
Greetings Everyone,
We would like to connect our Kerio Operator with Asterisk based PBX in one of our Branch offices.
The idea is to unify our telephone network and be able to call each other's extensions directly.

We have configured SIP Trunks on both ends and the calls are being placed successfully both ways.
However, for calls from Kerio->Asterisk the extension number is not preserved and corresponding External Numbers are used, as they are configured for every extension.

We are using an older version of Kerio Operator, so using "Exceptions to the outgoing routes" feature mentioned here is unfortunately not an option kb.kerio.com/product/kerio-operator/server-configuration-ker io-operator/mapping-external-and-internal-numbers-896.html

So in a nutshell, we have 2 "Providers", one of them is a VoIP Operator and another our branch office PBX. For one we do need to use individual External numbers per extension for outgoing calls and for another we'd like to use only extension numbers.

My question is if there are any workarounds to our case.
Maybe there is a way to connect these 2 systems in such a way that Kerio does not treat the other side as a standard provider and does not apply External Numbering rules.
Thank you in advance,
Filip Jenicek (Kerio)

Messages: 968
Karma: 80
Send a private message to this user

I hope I understood you correctly. For outbound calls you want to preserve the extension number in the From header. This can be configured easily in your outbound route. Configure it to not rewrite the caller's number (strip nothing, add no prefix).

Previous Topic: Operator Android APP 2.2.0 does not accept 6 in Voice Mail Pin
Next Topic: Time Syncronization
Goto Forum:

Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Wed Jan 16 23:50:17 CET 2019

Total time taken to generate the page: 1.07882 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.