Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Archiving in Outlook 2013 (Problem with mail not dissapering after archiving)
  •  
Jollen

Messages: 2
Karma: 0
Send a private message to this user
Hello,

I have a very large inbox and i would like to archive old mails.
When i use outlooks archive option the file is created and when i open that file trough outlook the archived email appear in a new menu.

But the old ones never dissapear? So my inbox never get smaller?
What is the best way to do this in Kerio?

/Joel
  •  
Bud Durland

Messages: 370
Karma: 38
Send a private message to this user
If I recall a previous discussion about this correctly, by default the offline connector will remove the attachment from messages in the local cache that are more than 6 months old. If needed, attachments are re-downloaded when you open the message.

However, during the archiving, cached messages that have had the attachment removed appear incomplete to the archiving process, and thus are not archived & not removed from the mail store.

The workaround it to change the setting in the KOFF connector (data file properties / Outlook Connector / Synchronization settings), and set the number of days to keep attachments to something longer than your archiving interval. Then clear & rebuild KOFF message cache.
  •  
Jollen

Messages: 2
Karma: 0
Send a private message to this user
I dont think it has to do with the attachments, plain emails without attachments doesn't dissapear from my inbox either?

  •  
Lukas Petrlik (Kerio)

Messages: 109
Karma: 7
Send a private message to this user
It may also affect "plain" emails with inline images etc.

Please look at this thread: http://forums.kerio.com/mv/msg/28989/120512/#msg_120512
Previous Topic: Error message from "SpamPlugin.cpp"
Next Topic: Problem with SSL certificate
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Thu Mar 23 05:17:19 CET 2017

Total time taken to generate the page: 0.01640 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.