Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Operator » Forwarding calls coming from a ringing group
  •  
billbrigg

Messages: 40
Karma: 1
Send a private message to this user
I created a ringing rule to forward calls to a cell phone. A call placed to that extension follows this ringing rule and the call completes correctly to the cell phone.

I then enabled "Use the above rules also for Ringing Groups and Call Queues". I put the extension in an existing working Ringing Group and placed a call. The cell phone rang and the call was answered, however, there was no audio in either direction.

Operator version is 2.4.5 build 5285

Any ideas?
  •  
Filip Jenicek (Kerio)

Messages: 1094
Karma: 80
Send a private message to this user
Hi,

can you capture the situation in a packet dump?

Assuming your Operator is behind NAT, you might need to forward the RTP port range to Operator, as there is no one to punch a hole in the NAT.

Also please make sure your network settings are correct - public ip address, local address range.

Filip
Previous Topic: Bug - transfer call to a ringing blf
Next Topic: Install License Key
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Mon Oct 23 20:51:07 CEST 2017

Total time taken to generate the page: 0.00445 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.