Our setup is KC 9.0.2, 15 users, mostly using webmail and/or iPhone. A couple of users (including me) use Address Book on Mac, configured using the latest version of the config tool.
Contacts have started disappearing spontaneously from all platforms. These contacts all seem to be from the public contacts folder - though it's hard to be sure because they disappear randomly and it's not until I want a phone number that I realise that a card has vanished!
Has anyone seen anything like this happening to them? Is there some debug log that I can turn on, so that when a contact is deleted I can find out which platform/user initiated the deletion?
I also find that Address Book on Mac is intolerably slow when editing any contact which is synced with Kerio Connect. It used to work perfectly until El Capitan came along, which broke public contacts. Since this was 'fixed', any alteration to a contact (e.g. add/change phone number) takes 15 seconds per field, with spinning pinwheel. I mention this in case it is related to the first problem.
Hope someone can help
Easiest place to check who or what is deleting the contacts is to check the 'Operations' log. That log will show you every delete/move request the server receives. That way you can track which users account and connection type has deleted the entry.
I hope this helps,
Kerio discussion forums are intended for open communication between forum
members and may contain information and material posted by members which may
be useful in learning about Kerio products. The discussion forums are not
intended to provide technical support for any specific product. Any
information implied or expressed in the discussion forums is that of the
posting member. Kerio is in no way responsible for the information posted in
the forums, or its accuracy. Kerio employees may participate in the
discussions, but their postings do not represent an offical position of the
company on any issues raised or discussed. Kerio reserves the right to
monitor and maintain the forums to promote free and accurate exchange of