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Home » Kerio User Forums » Kerio Operator » park and pick call (park and pick call)
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jackl

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Hi Kerio,

Is there a way the other users can see which parking number that user parked the call?
Let's say if a user park a call with a park number, somehow he/she forget which park number has been entered? Is there a way to find out immediately?

Thanks
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Filip Jenicek (Kerio)

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Hi,

the user can either park the call to the first available position or even better, they can specify the position themselves.

To learn which positions are free/occupied you can use a BLF button of a phone.

Filip
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jackl

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Do you have a details or instruction about the BLF for SPA525G2?
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jackl

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Hi Kerio,

I configured the BLF on my SPA 525G2, but seems like this function only able to pick the phone call directly when a phone call calling in.
For example, a call calling in for extension 123 and i can pick up this call from another extension. However, if this call has been pick up by extension 123, i can't pick up this call anymore.
Is there a way if extension 123 pick up this call and put on hold, then i can pick up this call from any other extension? Meanwhile, i am still not able to check which parking number has been used when there are some call parked. Any idea?
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Filip Jenicek (Kerio)

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Call pickup can be used to pickup ringing calls only. You can not steal ongoing calls.

A blf button can be used to monitor a parking slot. If you want to monitor parking position 10 and use the default parking prefix "*5" then set the blf button "fnc=blf+sd+cp;sub=*510<_at_>$PROXY".
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