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openx

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I installing the Kerio Control v.9.0.3 on the HP server (Software Appliance). All goes well, but after the restart and Kerio initialization does not start - "Initialization error. Unable to initialize driver." Twisted Evil When I try change IP of the 1`st interface and accept my record - "Error in communication with engine".

All previous versions of up to 8.0 is the same. How can I fix the problem with the installation of ...?

[Updated on: Sat, 21 May 2016 22:06]

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TheTiti

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I have the same probleme on a home made PC.

"Initialization error. Unable to initialize driver."

Did you find a solution?

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openx

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At the moment, no. I am very angry - support Kerio "in ambush !!!!"
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Pavel Dobry (Kerio)

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openx wrote on Thu, 26 May 2016 21:13
At the moment, no. I am very angry - support Kerio "in ambush !!!!"


Did you file a support ticket? If so, what's the ticket number?

Please note this forums is not a technical support. See the notice at the end of page.

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TheTiti

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Personally , i have not yet license for Control (But i have 1 for Connect and Operator).

So I did not open ticket.

I made speeds ​​tests between a VM , an I3 and this machine (i7) with demo version of COntrol befor buy my license.

But on this machine,
the network controller of the motherboard is not recognized and the aditional network card PCIx is well recognized but not stable.

Message "Initialization error. Unable to initialize driver" and "Error in communication with engine"
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Carsten Maas (Kerio)

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If you register your trial license, you are eligible for complementary technical support within the 30 days trial period.

Carsten Maas
Senior Technical Marketing Engineer
Kerio Technologies

Kerio Deutschland youtube Channel
http://www.youtube.com/KerioDeutschland
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TheTiti

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Thanks but i can't register.

I have this message

"Registration information was updated but the license file is not available, because your license is a TRIAL one. You will need to buy commercial version of your license in order to download license file."


If I try to open a ticket I have the following message :

"Technical Support is not available for the license number provided (license number is invalid or Software Maintenance is expired)."
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Carsten Maas (Kerio)

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How long have you already running the trial?
How have you obtained the trial license number? Did you already register before?

Maybe you better call in to our technical support.

Carsten Maas
Senior Technical Marketing Engineer
Kerio Technologies

Kerio Deutschland youtube Channel
http://www.youtube.com/KerioDeutschland
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TheTiti

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I'm riding for two weeks but I had already made ​​tests last winter.

I got my trial to the site kerio .

I will contact my dealer. To open a ticket

Thank you
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