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haymandesign

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[04/Jul/2016 07:21:57] OZipFile.cpp: BACKUP: Insufficient space on backup disk (688 MB), minimal free disk space required for backup is 2560 MB.
[04/Jul/2016 07:21:57] backup.cpp: Cannot create next volume for backup ZIP file /Volumes/Server Storage/kerio/backup/F20160703T090010Z
[04/Jul/2016 07:23:29] backup.cpp: BACKUP: Backup failed in folder ~j.clinch<_at_>haymandesign.com.au/INBOX/Casey Green, 688 MB (688 total) of 7629064 MB free on destination disk.


I have 100 GB of space on the server.
Whats going on?
  •  
haymandesign

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It's really nice to get support from Kerio. I pay a lot of cash per year for it and you wont even answer on the forums. Great customer Service.
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ksnyder (KERIO)

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This is the community support area and all responses are completely voluntary. Nobody from Kerio is obligated to respond to anything in this forum.

For your paid customer support, please see: http://www.kerio.com/support/technical-support

Ken Snyder
Director, Sales Engineering | Kerio
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haymandesign

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And that is my issue. I pay good money for your product. And you have the gall to charge me to ask a question.
Not Cool.
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Pavel Dobry (Kerio)

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So you are saying that disk mounted at /Volumes/Server Storage/ has 100GB of free space but Kerio Connect reports only 688MB free?
In such case it is a bug and you can submit a support ticket with no charge.

Knowledge Base: http://kb.kerio.com/.
Technical support: http://www.kerio.com/support
------------------
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  •  
haymandesign

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Yes Pavel,
that is correct if I am reading the Kerio error message correct.
I will then log a case.
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