- M. Steinhauser (Kerio)
Operator's validation is quite easy algorithm to check file name and content (maybe only content - do not know exactly now). Seems that in this case only think which causes that validation fails is "__MACOSX" folder inside mentioned archive...
Easiest way to upload file now is to un-check "[ ] Verify the firmware" option nearby "Upload File..." button.
Or you can remove the "__MACOSX" folder inside archive.
Be sure that all files are in "root" of archive (no sub-folders) and to be absolutely sure, rename zipped file to "old" filename format: "spa50x-30x-7-6-2.zip"¨
I'll report this problem to development.
Thank you for calling with Kerio Operator and reporting issues - have a nice day!
- Filip Jenicek (Kerio)
Martin is correct. The zip file contains multiple .bin files and Operator doesn't know which one to use.
This is what the error log tells you
==> /opt/kerio/operator/log/error.log <==
[07/Jul/2016 06:31:35] Multiple *.bin files found in archive. Members:
[07/Jul/2016 06:31:35] _tmp
[07/Jul/2016 06:31:35] _tmp/spa50x-30x-7-6-2-recovery.exe
[07/Jul/2016 06:31:35] _tmp/spa50x-30x-7-6-2.exe
[07/Jul/2016 06:31:35] _tmp/__MACOSX
[07/Jul/2016 06:31:35] _tmp/__MACOSX/._spa50x-30x-7-6-2.exe
[07/Jul/2016 06:31:35] _tmp/__MACOSX/._spa30x-50x-51x-relnote-7-6-2.pdf
[07/Jul/2016 06:31:35] _tmp/__MACOSX/._spa50x-30x-7-6-2-recovery.exe
[07/Jul/2016 06:31:35] _tmp/__MACOSX/._spa50x-30x-7-6-2.bin
[07/Jul/2016 06:31:35] _tmp/spa30x-50x-51x-relnote-7-6-2.pdf
[07/Jul/2016 06:31:35] _tmp/spa50x-30x-7-6-2.bin
[07/Jul/2016 06:31:35] /opt/kerio/operator/lib/provisioning/prov-fw-preprocess: error: Uploaded firmware is not valid.
[07/Jul/2016 06:31:35] /opt/kerio/operator/lib/provisioning/prov-fw-upload: error: Firmware preprocessing script failed for Firmware Type 1
Please extract file "spa50x-30x-7-6-2.bin" from the zip archive and upload it to Operator.
Ah, I see.
Thank you very much!
I love the quick and precise responses here in Kerio forum
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