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Home » Kerio User Forums » Kerio Connect » Unexpected Error in V8.5.1 Web Client (Errors when attempting to delete emails)
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weatherhead

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Weird one - V8.5.1 user calls saying she gets: 'An unexpected error occurred in Kerio Connect Client. Other Kerio Connect operations are not affected.', when attempting to delete opened emails from a specific sender (co-worker) from within her Inbox. The same emails, if not opened first, but simply right-clicked/deleted from within the Inbox are deleted successfully. The old webmail client just hangs when attempting to so much as display these emails. User not flirting with quota, and re-index showed no corruption. No errors logged. I can repeat errors on my browsers.Ideas?
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Pavel Dobry (Kerio)

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Send the report to Kerio and include your email address to the report. Also, contacting our technical support and providing these emails as examples may help us to analyze this issue.

Knowledge Base: http://kb.kerio.com/.
Technical support: http://www.kerio.com/support
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weatherhead

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Problem cleared on it's own. Confined to two emails, originated from outside sender using 'unconventional formatting'. Sorry, disregard.
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