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Home » Kerio User Forums » Kerio Connect » Repeated error in Error Log (FolderIndexTraitsImpl.cpp: Index error in folder)
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curmudgeon

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I keep getting the following error for one users folder and am looking for solutions to correct it.


[12/Aug/2016 12:45:31] FolderIndexTraitsImpl.cpp: Index error in folder ~xxxxxx.xxxx<_at_>xxxxx.com/Nueva carpeta: The database disk image is malformed
[12/Aug/2016 12:45:31] FolderIndexTraitsImpl.cpp: Index error in folder ~xxxxxx.xxxx<_at_>xxxxx.com/Nueva carpeta: Cannot open database


Thanks, for anyones' help with this.

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Pavel Dobry (Kerio)

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Remove search.fld file in that "Nueva carpeta" directory in the message store.

Knowledge Base: http://kb.kerio.com/.
Technical support: http://www.kerio.com/support
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curmudgeon

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Thank you Pavel,

With or without stopping server?
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Pavel Dobry (Kerio)

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In this very specific case (and only this time!) the search.fld file can be removed without stopping the server.

Knowledge Base: http://kb.kerio.com/.
Technical support: http://www.kerio.com/support
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