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VladimirPoliakov

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Hello all!

Often I Am seeing in errors log this message:
[30/Aug/2016 17:21:50] StdErrChannel.cpp: XMPP Server [external]: [174] Ping err
or occured with watcher com.kerio.im.tigase.bridge.IM.IMSynchronizationWatcher@1
d593a2, IM bridge service will be restarted. (ImServiceImpl$ApiPing.run): org.ja
bsorb.client.ErrorResponse: JSONRPC error code 403: Caused by expired at com.ker
io.im.im.ImJsonRpcClient.processException(ImJsonRpcClient.java:220) at com.kerio
.im.im.ImJsonRpcClient.processJsonRequest(ImJsonRpcClient.java:176) at com.kerio
.im.im.ImJsonRpcClient.invokeImpl(ImJsonRpcClient.java:145) at com.kerio.im.im.I
mJsonRpcClient.invoke(ImJsonRpcClient.java:102) at com.sun.proxy.$Proxy11.ping(U
nknown Source) at com.kerio.im.im.ImApi.ping(ImApi.java:87) at com.kerio.im.im.I
mServiceImpl.ping(ImServiceImpl.java:103) at com.kerio.im.im.ImServiceImpl.acces
s$100(ImServiceImpl.java:31) at com.kerio.im.im.ImServiceImpl$ApiPing.run(ImServ
iceImpl.java:156) at java.util.concurrent.Executors$RunnableAdapter.call(Executo
rs.java:511) at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)
 at ja


What's this error? How might I fix it?

Have nice day.
  •  
rickblackdog

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same error here - anyone any ideas?
  •  
rickblackdog

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Under configuration > Instant messaging I turned off the options to allow users to send outside the domain (XMPP federation). This particular client of mine aren't using it.

I suspect this may solve the issue but I'll let you know.
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Lirka

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Hi all,

we have the same problem.

A deactivating of configuration > Instant messaging, doesn't help.

Have anyone an idea, what can help?

Thanks
  •  
Bagira

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Hi,

have the same problem.

deactivating of configuration > Instant messaging, doesn't help.
so I deactivate the hole service - same error...
Anyone can help ??

[Updated on: Tue, 20 September 2016 13:38]

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Bagira

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.hhmm - has nobody an idea ??
  •  
tobiornotobe

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You can deactivate IM Server in the Mailserver.cfg . Stopping the Service or disable it in Domains doesnt help.
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Abramax

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@tobiornotobe:
That doesn't seem reasonable. On our server (9.1.1) both XMPP and Secure XMPP services are disabled (and always have been) but we still get hundreds of these errors. Disabling the Instant Messaging functions completely should be fully within the UI of the web admin.
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