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VladimirPoliakov

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Hello all!

Often I Am seeing in errors log this message:
[30/Aug/2016 17:21:50] StdErrChannel.cpp: XMPP Server [external]: [174] Ping err
or occured with watcher com.kerio.im.tigase.bridge.IM.IMSynchronizationWatcher@1
d593a2, IM bridge service will be restarted. (ImServiceImpl$ApiPing.run): org.ja
bsorb.client.ErrorResponse: JSONRPC error code 403: Caused by expired at com.ker
io.im.im.ImJsonRpcClient.processException(ImJsonRpcClient.java:220) at com.kerio
.im.im.ImJsonRpcClient.processJsonRequest(ImJsonRpcClient.java:176) at com.kerio
.im.im.ImJsonRpcClient.invokeImpl(ImJsonRpcClient.java:145) at com.kerio.im.im.I
mJsonRpcClient.invoke(ImJsonRpcClient.java:102) at com.sun.proxy.$Proxy11.ping(U
nknown Source) at com.kerio.im.im.ImApi.ping(ImApi.java:87) at com.kerio.im.im.I
mServiceImpl.ping(ImServiceImpl.java:103) at com.kerio.im.im.ImServiceImpl.acces
s$100(ImServiceImpl.java:31) at com.kerio.im.im.ImServiceImpl$ApiPing.run(ImServ
iceImpl.java:156) at java.util.concurrent.Executors$RunnableAdapter.call(Executo
rs.java:511) at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)
 at ja


What's this error? How might I fix it?

Have nice day.
  •  
rickblackdog

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same error here - anyone any ideas?
  •  
rickblackdog

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Under configuration > Instant messaging I turned off the options to allow users to send outside the domain (XMPP federation). This particular client of mine aren't using it.

I suspect this may solve the issue but I'll let you know.
  •  
Lirka

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Hi all,

we have the same problem.

A deactivating of configuration > Instant messaging, doesn't help.

Have anyone an idea, what can help?

Thanks
  •  
Bagira

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Hi,

have the same problem.

deactivating of configuration > Instant messaging, doesn't help.
so I deactivate the hole service - same error...
Anyone can help ??

[Updated on: Tue, 20 September 2016 13:38]

  •  
Bagira

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.hhmm - has nobody an idea ??
  •  
tobiornotobe

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You can deactivate IM Server in the Mailserver.cfg . Stopping the Service or disable it in Domains doesnt help.
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