Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Internal/External access help

Messages: 3
Karma: 0
Send a private message to this user

I recently acquired a client that is using Kerio Connect and Kerio Control. The two products used to be hosted on the same server. The server ran out of space so they had moved the Kerio Connect portion to a new server.

Prior to that change, mail would work on their iOS devices both internally and externally. Since the change over, they have had split access. They could get to the mail on one address internally {kerioserver(dot)mydomain(dot)com} and on a different address externally {remote(dot)mydomain(dot)com}.

I made some DNS changes and got it so that I can hit https - both inside and out now. Even though I can get webmail there, if I setup an iOS device with a profile, it will only work internally, and not externally.

Any suggestions for what to try next?
Brian Carmichael (Kerio)

Messages: 639
Karma: 65
Send a private message to this user
What version of Kerio Control are you using? I would try to avoid using internal DNS and route everything through the reverse proxy guring-the-reverse-proxy-1568.html

Brian Carmichael
Senior Technical Marketing Engineer | Kerio
Stay Connected Anytime, Anywhere. Discover Kerio Cloud!
Previous Topic: Footers change to conversation instead of the bottom
Next Topic: User unable to access address book
Goto Forum:

Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Tue Apr 25 00:57:01 CEST 2017

Total time taken to generate the page: 0.00935 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.