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Home » Kerio User Forums » Kerio Connect » Firefox 49 bug in new or reply email body (Bug in body of email where curser prompt is at bottom of body)

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We can confirm that after an update to Firefox 49.0 on both Linux and Windows machines the cursor to start typing text will be at the bottom of the email vs. the top in the Connect client. As it stands there isn't a way to fix it other than rolling back to Firefox 48 and turning off auto update.

[Updated on: Thu, 29 September 2016 16:18]


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I noticed this too (Firefox 49.0.1 on Windows 10 Pro). Restarting Firefox fixes it for a short time, but eventually the cursor starts going to the bottom again.

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It's still a problem in Firefox v52.

It's very consistent. When you initially start Firefox, select an email and you click on reply, the new email opens in a separate window and the cursor is positioned at the top of the email ready for text input.

When you select a second email to reply to, the new email opens in a separate window but the cursor is located at the bottom of the email, in my case at the end of the signature text.

All succeeding new emails will have the cursor show up at the bottom as well. Only restarting Firefox will change it back to the top but only for one new email.

I have found that if you open the email you want to reply to first and then click on reply, the cursor will be at the top each time but this is cumbersome to open each email.

I've searched through the Firefox About:Config settings but have been unable to find any thing that would change this behavior so I have to assume it's in the Kerio code.

This issue does not afflict Internet Explorer or Chrome.
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